FAQ

What is the best way to care for my VKD merchandise?

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Machine Wash in cold water It’s more gentle on fabrics.

 

 

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Do not use bleach or strong detergent Harsh cleaning products will result in wear on the life of the product.

 

 

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Tumble dry on low or line dry High heat will breakdown the fibers of the fabric and cause garments to lose their shape.

 

 

VKD_ThankyouCareInstructions

While our home products are machine washable, we highly recommend spot treatment to maintain the original quality of the product.

 

 

Wash and dry inside out.  This will help prevent color fading.

Always wash similar colors and textures together. Washing lights and darks together can cause color bleeding between fabrics. Similarly, different textures can cause friction in the wash and begin to show wear on garments.

 

What can I use for payment?

We accept all major credit cards.

 

What is your policy on returns and exchanges?

At this time VKD does not accept returns. Exchanges are eligible for a damaged product during shipping and we must be notified within 24hrs of when you received the package. However, we are happy to help you shop and provide any additional information about or products so you feel confident in your purchase.

 

When will my items arrive?

All VKD products are hand-made and printed in small batches. Please allow 1-3 weeks for shipping, depending on availability. Customer will receive shipping confirmation with tracking number via email.

 

Do you offer gift services?

Happy to GIFT WRAP – GIFT TAG – DIRECT MAIL TO RECIPIENT – Please include instructions when checking out.